Returns

Our return policy is valid for 60 days. If 60 days have passed since your purchase, we regret that we cannot offer a refund or exchange.

To be eligible for a return, items must be unused, in their original condition, and include all original packaging.

Please note that certain items, such as personalized or customized products, are non-returnable.

A receipt or proof of purchase is required to process returns.

Items that are not in their original condition, are damaged, or have missing parts (not due to our error) will not qualify for a refund.

Returns made more than 90 days after delivery are not eligible for compensation.

Refunds

Once we receive and inspect your return, we will notify you via email regarding the approval or rejection of your refund.

Approved refunds will be processed within 7 days, and a credit will be applied to your original payment method.

Late or Missing Refunds

If you haven’t received your refund yet:

    1    Check your bank account.

    2    Contact your credit card company, as processing times may vary.

    3    Consult your bank, as there may be delays in posting the refund.

If you have completed these steps and still have not received your refund, contact us at gbcuttingboards@hotmail.com.

Sale Items

Sale items are eligible for refunds based on the purchase price.

Exchanges

Exchanges are only available for defective or damaged items. To exchange an item for the same product, email us at gbcuttingboards@hotmail.com and send the item to:

7 Parker Ln, Carling, ON P0G 1G0.

Shipping

To return your product, mail it to:

7 Parker Ln, Carling, ON P0G 1G0.

You are responsible for return shipping costs, which are non-refundable. If you receive a refund, the return shipping cost will be deducted from the refund amount.

Shipping times for exchanged products may vary depending on your location.